Volante POS Logo
Volante POS Logo
Volante Technologies Inc

Volante POS

Composite Score
5.6 /10
CX Score
5.8 /10
Category
Volante POS
5.6 /10

What is Volante POS?

Volanté develops enterprise point-of-sale software specializing in multi-unit quick service and table service restaurants, institutional cafeterias and retirement ..

Company Details


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Awards & Recognition

Volante POS won the following awards in the Restaurant POS category

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Volante POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Volante POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

70 Likeliness to Recommend

76 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+55 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Volante POS?

28% Negative
13% Neutral
59% Positive

Pros

  • Fair
  • Transparent
  • Inspires Innovation
  • Acts with Integrity

Cons

  • Under Delivered
  • Less Performance Enhancing
  • Less Productive

Feature Ratings

Average 71

PCI Compliance

92

Off Line Operations

87

Payment Processing

85

Multiple Venue Property Concept Support

72

Advanced Compliance & Statutory

72

Check Settlement Types

70

Kitchen Course Management

70

Integrations

69

Table Reservations Management

68

Loyalty Promotions Management

67

Workforce Management

67

Vendor Capability Ratings

Average 67

Ease of Implementation

73

Vendor Support

72

Ease of IT Administration

69

Availability and Quality of Training

69

Quality of Features

68

Business Value Created

68

Ease of Customization

67

Breadth of Features

66

Usability and Intuitiveness

66

Product Strategy and Rate of Improvement

65

Ease of Data Integration

64

Volante POS Reviews

Choy N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Help with the accounting of our business

Likeliness to Recommend

10 /10

What differentiates Volante POS from other similar products?

We have been working with the services offered by this system for a long time, it has been more than 4 years since Volante POS helps us with the accounting of our business, it is fully functional for the needs we demand and gives us the advantage of having financial control Of all the operations that take place throughout the day in our business, in this long period we have known point of sale systems similar to this one, but we can safely say that Volante POS makes the difference thanks to the extensive list of options that it also shows of its ease of handling.

What is your favorite aspect of this product?

Simply reliable, since we started using Volante POS, a long time ago, we could notice the difference in terms of local management in a very short time, the tools it has give me the opportunity to manipulate them to my personal taste with some images and diagrams that attract the attention of the person who is using it, we are grateful for the old version of the software, because it was of great help for the development and improvement of our business, and we also highlight the new update of the system because they are Few changes have been made since we are used to using the old one.

What do you dislike most about this product?

In these 4 or more years that we have been taking advantage of the services of this software, the complications have been few, the disadvantages have been null, on the contrary, we are happy to have Volante POS for ordering and managing the store.

What recommendations would you give to someone considering this product?

There are many POS systems with characteristics similar to Volante POS, but when it comes to recommending to guarantee greater control of each of the transactions and interactions with customers, this software is the ideal one, it has a free trial with a limited time in order to expose its potential.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Yazunari T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

would be the best payment processor

Likeliness to Recommend

10 /10

What differentiates Volante POS from other similar products?

I love how easy it is to use grab-and-go flyer, sit-down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above types of service. With a point of sale, you can easily switch between applications and have an optimized design and layout for each of the previous ones, keeping the same elements and menus/submenus. would be the best payment processor I can think of if it weren't for their other flaws, but the great thing about them is that they have an all-in-one management system for so many aspects of the business that fit my business structure (and many others) perfectly: billing,

What is your favorite aspect of this product?

It is the best system I have ever worked with in my long career as a waitress/bartender. Eliminate many drawer counting errors and bill splitting errors altogether.

What do you dislike most about this product?

I don't like that it has to be used through your bank. It makes it really difficult for management to have the ability to access customer support and all features as most owners don't want their employees, not even management, to have access to full banking information.

What recommendations would you give to someone considering this product?

There is no problem with the software, the machine itself is problematic. We have replaced the machine every year we have had it. The heating of the recording paper is turned off. Very expensive to replace and a BIG hassle for customer service to respond and ask for the machine to be replaced. These are all wonderful features and the way they are integrated is seamless.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

yoko c.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

the new generation

Likeliness to Recommend

9 /10

What differentiates Volante POS from other similar products?

The latest generation of Java-based point-of-sale software for hospitality and restaurant operations. Volante's point-of-sale software works on a variety of platforms. Volante's adaptable architecture offers simple software that allows you to quickly build your team, serve your customers with speed, precision, and efficiency, and analyze your business with a comprehensive set of reports.

What is your favorite aspect of this product?

I like how the kiosk looks, and the decoration and surprise factor were important to me. Its application is fantastic; it is not complicated, so it is suitable for people of all ages.

What do you dislike most about this product?

Some key features that would allow it to be fully integrated in terms of staffing are still missing from the system.

What recommendations would you give to someone considering this product?

Because of the issues I've seen, I wouldn't recommend it in a high-volume environment.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Acts with Integrity

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