Whereby Logo
Whereby Logo
Whereby

Whereby

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Whereby
8.0 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

Filter By

Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 87

Video Conferencing

90

Instant Messaging

90

Screen Share

89

Audio Conferencing VoIP

88

Application Share

88

File Transfer

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Facilitator Functions

84

Audio Controls

83

Vendor Capability Ratings

Average 85

Ease of Implementation

90

Usability and Intuitiveness

87

Ease of Customization

87

Ease of IT Administration

87

Quality of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Business Value Created

83

Breadth of Features

81

Ease of Data Integration

81

Vendor Support

80

Whereby Reviews

Małgorzata K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Video conferencing for everyone.

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

It's very simple but has a lot of customization options. Also the waiting room feature is distinguishable.

What is your favorite aspect of this product?

My favorite feature of the product is that even though the participants in my meetings usually don't know Whereby, they already know how to navigate it after a while.

What do you dislike most about this product?

There are sometimes problems connecting to the server and difficulties with audio settings.

What recommendations would you give to someone considering this product?

It's a great product for a small, dynamic team.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Appreciates Incumbent Status

Olivia W.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Works best for team meetings and group training

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

My team has greatly benefited from Whereby’s Brower-based functionality. It means that anyone who needs to join a meeting or training doesn’t have to install the application since they only need to click on a link and are good to go. This feature is missing in most of the other video conferencing tools we’ve previously used.

What is your favorite aspect of this product?

What has made me stick to Whereby is its user-friendly layout. Team members and clients who don’t use it so often aren’t forced to install it in their devices since they can gain access to conferences through a shared link. I also appreciate the fact that I can easily embed conferences into our company website. This has gone a long way in marketing our brand.

What do you dislike most about this product?

Delays and choppiness are pretty common in Whereby and this is a complete turn off for me. Even if the software is super easy to use, its video and audio quality is wanting. Though this isn’t an every-day problem, I’ve had embarrassing moments with important clients due to low-quality video/audio output.

What recommendations would you give to someone considering this product?

It is a recommendable software for anyone seeking a simplified video conferencing tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

end-to-end encryption.

Likeliness to Recommend

8 /10

What differentiates Whereby from other similar products?

Whereby's differentiation from other products lies in its competitive edge. I dare say it's unmatched by any other online collaboration tool, as it's a perfect solution. It's a comprehensive platform with complete security, a visually pleasing interface, speed, and ease of use, with customized meeting rooms and smart integrations.

What is your favorite aspect of this product?

My favorite aspect of Whereby is that it requires no installation or download, which helps us save time and start collaborating without distractions with the magic of just pressing a button. I love the meeting room with personalized names and URLs, the virtual whiteboards, emoji reactions, and the option of simple work groups for events and workshops. It's a tool that provides countless benefits.

What do you dislike most about this product?

Whereby is a simple and easy-to-use online meeting program with no heavy setup or tedious downloads. It's a program that has worked perfectly for me and has helped improve my workflow. I've had no issues or problems, and it works perfectly.

What recommendations would you give to someone considering this product?

I recommend Whereby because it's perfect for remote work. It's a highly visual and easy-to-use platform with no setup or downloads, facilitating collaboration and access with the touch of a button via a custom URL. It offers team rooms for collaborating with colleagues, personal rooms, end-to-end encrypted video calls, screen sharing, meeting recording, microphone-free chats, and many other beneficial options. I recommend it because it's the ideal real-time professional meeting option for any need. Best of all, it offers a free trial.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Whereby Comparisons