Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

Filter By

Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Caring

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

82

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Customization

82

Breadth of Features

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

Wix Reviews

Precious E.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic website builder

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Easy and fantastic website builder

What is your favorite aspect of this product?

The drag and drop feature

What do you dislike most about this product?

Not enough robust features

What recommendations would you give to someone considering this product?

Create professional looking websites in minutes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

John B.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Powerful product

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Drag-and-Drop Interface: Wix offers a highly intuitive drag-and-drop interface that allows users to design their websites easily without any coding knowledge. This flexibility enables users to customize layouts and elements effortlessly, making it accessible for beginners. Extensive Template Library: Wix boasts a vast selection of professionally designed templates across various categories, providing users with diverse starting points for their websites. This variety helps users find a design that fits their brand and vision.

What is your favorite aspect of this product?

My favorite aspect of Wix is its user-friendly drag-and-drop interface, which makes website creation accessible to users of all skill levels. This intuitive design allows individuals and businesses to build and customize their websites without needing any coding experience. The ability to easily move elements around, resize images, and edit content directly on the page fosters creativity and speeds up the design process.

What do you dislike most about this product?

What I dislike most about Wix is the potential for limitations in design flexibility once a site is published. While the drag-and-drop interface is intuitive for creating and editing websites, it can lead to challenges when users want to make significant design changes after the initial setup. For example, moving elements around or changing layouts can sometimes disrupt the overall design, and users might find themselves constrained by the original template choices.

What recommendations would you give to someone considering this product?

Utilize the Free Plan: Start with the free plan to familiarize yourself with the platform. This will give you a sense of its features, interface, and limitations before committing to a paid subscription. Explore the Template Library: Take time to browse through Wix's extensive template library to find a design that aligns with your brand. Choose a template that closely matches your vision to minimize the amount of customization needed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yasin O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Average product.

Likeliness to Recommend

6 /10

What differentiates Wix from other similar products?

The elaborate gesture of creating the website with AI

What is your favorite aspect of this product?

It's a fast way to create an e-commerce site

What do you dislike most about this product?

I dislike the process where it inhibits creativity by doing the load work of thinking out the whole process

What recommendations would you give to someone considering this product?

If they are In less hurry, they should probably use wordpress

Pros

  • Reliable
  • Efficient Service
  • Performance Enhancing
  • Caring

Cons

  • Inhibits Innovation
  • Less Effective Service
  • Charges for Enhancements

Most Popular Wix Comparisons