WorkForce Suite Logo Award Winner Product Badge
WorkForce Suite Logo Award Winner Product Badge
WorkForce Software

WorkForce Suite

Composite Score
7.6 /10
CX Score
7.8 /10
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Category
WorkForce Suite
7.6 /10

What is WorkForce Suite?

The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.

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Awards & Recognition

WorkForce Suite won the following awards in the Workforce Management - Enterprise category

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WorkForce Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkForce Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkForce Suite?

1% Negative
12% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Security Protects

Cons

  • Under Delivered

Feature Ratings

Average 79

Attendance Management and Policies

82

Absence Management

82

Workforce Scheduling

81

Workforce Planning and Forecasting

81

Time Capture Physical

80

Time Capture Virtual

79

Rate Policies

79

Shift Management

78

Labor Costing and Splitting

77

Staffing

77

Workforce Dashboards and Reporting

74

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

79

Availability and Quality of Training

78

Business Value Created

78

Breadth of Features

78

Quality of Features

76

Ease of Data Integration

75

Ease of Implementation

75

Ease of Customization

74

Ease of IT Administration

74

Vendor Support

73

Product Strategy and Rate of Improvement

71

WorkForce Suite Reviews

  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Simple to use, flexibility to customize

Likeliness to Recommend

6 /10

Pros

  • Fair
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Performance Enhancing
  • Less Productive
  • Commodity Features

Harsh P.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates WorkForce Suite from other similar products?

Workforce Suite differentiates itself from other similar products by offering comprehensive workforce management solutions that include time tracking, absence management, and employee scheduling with deep mobile access and global compliance capabilities. Its focus on real-time data, customization for industry-specific needs, and integration with existing HR systems further sets it apart.

What is your favorite aspect of this product?

My favorite aspect of a workforce suite is its comprehensive time and attendance tracking, which streamlines employee scheduling, ensures accurate payroll, and improves overall workforce management efficiency.

What do you dislike most about this product?

One common dislike of workforce management suites is their complexity and steep learning curve, which can make it challenging for users to navigate and fully utilize the system without extensive training.

What recommendations would you give to someone considering this product?

For integrate with existing system, assess your needs, customize dashboards and reports, automate Processes and etc.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Nita S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Good user experience!

Likeliness to Recommend

9 /10

What differentiates WorkForce Suite from other similar products?

I dont know

What is your favorite aspect of this product?

User experience

What do you dislike most about this product?

Report could be better

What recommendations would you give to someone considering this product?

We have always got the support and help

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

Cons

  • Less Transparent

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