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Xactly Incent Logo
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Xactly Incent

Composite Score
7.5 /10
CX Score
7.7 /10
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Xactly Incent
7.5 /10

What is Xactly Incent?

Xactly Incent is sales compensation software that empowers companies to successfully design, implement, and manage intelligent incentive compensation programs. With robust functionality and seamless integration with existing ERP, CRM, and HCM systems, Xactly Incent maximizes the ROI of incentive compensation with improved efficiencies, greater timeliness and accuracy, and plan optimization.

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Awards & Recognition

Xactly Incent won the following awards in the Sales Compensation category

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Xactly Incent Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xactly Incent.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

85 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xactly Incent?

5% Negative
6% Neutral
89% Positive

Pros

  • Saves Time
  • Performance Enhancing
  • Caring
  • Inspires Innovation

Feature Ratings

Average 81

Data Integration

90

Pre-Built Incentive Plans

86

Incentive Dashboards

84

Reporting and Analytics

82

Multi Currency

82

Regulatory Compliance and Audit

82

Commissions Management

81

Adjustments & Clawbacks

81

Collaboration

75

Incentive Plan Designer

72

Vendor Capability Ratings

Average 83

Vendor Support

90

Ease of Data Integration

89

Business Value Created

86

Ease of IT Administration

85

Quality of Features

84

Availability and Quality of Training

84

Breadth of Features

83

Ease of Implementation

81

Ease of Customization

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

77

Xactly Incent Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2025

Solid and gets the job done

Likeliness to Recommend

7 /10

Pros

  • Performance Enhancing
  • Saves Time
  • Helps Innovate
  • Reliable

Cons

  • Leverages Incumbent Status
  • Slower Product Innovation
  • Commodity Features

Jess H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2024

Complex but highly effective software!

Likeliness to Recommend

6 /10

What differentiates Xactly Incent from other similar products?

Amazing support team throughout.

What is your favorite aspect of this product?

Ease of use and functionality.

What do you dislike most about this product?

It took a lot of getting used to.

What recommendations would you give to someone considering this product?

Make sure you utilise all available support during training.

Pros

  • Fair
  • Over Delivered
  • Appreciates Incumbent Status
  • Reliable

Michael B.

  • Role: Finance
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Scalable Cloud-based Solution with Good Analytics.

Likeliness to Recommend

9 /10

What differentiates Xactly Incent from other similar products?

In my organization especially financial department we use Sinch dealing with regulatory compliance and complex commision structures. This ensure we have accurate tracking and reporting for compliance audits. Automate manual and error-prone compensation calculations hence saving time and reducing commission errors and proving clear, auditable records.

What is your favorite aspect of this product?

Scalability at it's best. Handles compensation for organizations of any size and complexity. Reduce administrative costs by making sure there is less manual effort which leads to lower administrative overhead. Strong and seamless integration with Salesforce, and ERP systems.

What do you dislike most about this product?

The platform being so user-friendly and easy-to-use new users may still find it overwhelming for new users having no dedicated administrators.

What recommendations would you give to someone considering this product?

If your company needs strong Salesforce integration and wants a scalable cloud-based solution with robust analytics and predictive insights consider Xactly Incent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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