Zoom Video Communications Inc.

Zoom Rooms

Composite Score

8.2 /10

CX Score

8.5 /10

69 Reviews Write a Review

Claim Software

What is Zoom Rooms?

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

Company Details

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Awards & Recognition

Zoom Rooms won the following awards in the Digital Signage category

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2026 Data Quadrant Champion

Latest Award, 2026

1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2026

2026 Emotional Footprint Champion

2026

0 Top Rated Capabilities

6 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

1 Top Rated Features

2023

Zoom Rooms Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Rooms?

2% Negative

3% Neutral

95% Positive

Pros

Efficient Service
Fair
Helps Innovate
Continually Improving Product

Feature Ratings

Average 79

Security & Compliance

Cloud-Based

Reporting Analytics

Mobile Access

Centralized Display Management

Multi-Property Support

Access Permissions Management

Device Management

Integration

Content Management

Streaming/Broadcast

Vendor Capability Ratings

Average 80

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Zoom Rooms Reviews

Daniel O.

Role: Student Academic
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

A Smart Step Forward in Hybrid Collaboration

Likeliness to Recommend

7 /10

What differentiates Zoom Rooms from other similar products?

Zoom Spaces stands out from similar products through its tight integration with the Zoom ecosystem, offering seamless transitions between physical and virtual collaboration. It combines smart room technology, AI-driven meeting enhancements, and intuitive room booking into a unified platform. Its focus on hybrid work optimization, with features like Zoom Rooms, whiteboarding, and workspace analytics, gives it an edge in supporting both in-office and remote teams

What is your favorite aspect of this product?

My favorite aspect of Zoom Spaces is its seamless integration with Zoom Meetings and Zoom Rooms, allowing users to move effortlessly between virtual and physical collaboration environments.

What do you dislike most about this product?

What I dislike most about Zoom Spaces is the limited customization and interoperability with third-party systems, which can restrict integration with existing office tools or hardware.

What recommendations would you give to someone considering this product?

Start with a pilot setup, ensure your tech is compatible, train your team, and gather feedback to optimize performance and value.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Chioma J.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

A Game-Changer for Collaborative Presentations

Likeliness to Recommend

10 /10

What differentiates Zoom Rooms from other similar products?

Zoom Spaces is unique in that it provides a digital canvas that includes multimedia, video calls, and the ability to work on documents simultaneously in a document. It comes as an added advantage as it allows teams to work more interactively and exchange ideas on the go.

What is your favorite aspect of this product?

Zoom Spaces is remarkable in its features since users can work together on the documents concurrently where they can mark, make comments, and contribute to the insights development.

What do you dislike most about this product?

One area for improvement is giving administrators more control over user access. As workspaces grow, it would be helpful to decide exactly who can view or edit specific things.

What recommendations would you give to someone considering this product?

With Zoom Spaces, teams can present and work with data and content more interactively and use that for collaboration. It is an excellent solution for marketers and operational teams to use when they want to interpret real time data within a multimedia presentation.

Pros

Continually Improving Product
Unique Features
Efficient Service
Effective Service

Khalid A.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2026

Zoom into Office from home

Likeliness to Recommend

9 /10

What differentiates Zoom Rooms from other similar products?

Other similar products have limited functional, innovativeness, clarity while calling and meeting. it also has better customer sevce and rreach across globally. it is available on all platforms including eb , iOS and android.

What is your favorite aspect of this product?

Its screen shag is the best part that helps in live presentation to a group or client.

What do you dislike most about this product?

IT lacks message saving feaure after the meeting ends

What recommendations would you give to someone considering this product?

One should enable an ai note taker for saving t minutes of meeting.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zoom Rooms

What is Zoom Rooms?

Company Details

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Awards & Recognition

2026 Data Quadrant Champion

2026 Emotional Footprint Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Zoom Rooms Ratings

83 Likeliness to Recommend

92 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Zoom Rooms?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security & Compliance Protects users, content, players and communications through encryption, secure authentication, RBAC, device hardening, audit logs & compliance certifications

Cloud-Based cloud-hosted platform for creating, scheduling, distributing, and managing digital signage content and devices remotely through a web-based portal

Reporting Analytics Provides prebuilt and ad hoc reporting tools, reports, and analytics to measure signage key performance indicators (KPIs).

Mobile Access Ability to manage displays and display content via mobile device (Phone, Tablet, etc.).

Centralized Display Management Manages screens, screen groups, locations, content assignments, schedules and operational status from one administrative console

Multi-Property Support Ability to support multiple locations and properties with one centralized application content and management portal.

Access Permissions Management The ability to control user access permissions, and to assign “curators” for managing display content.

Device Management Ability to manage digital media player devices, view the status of players via a dashboard, assign IP addresses, and update software.

Integration The ability to connect to a wide range of displays with minimal additional hardware requirements. Hardware agnostic solutions are ideal.

Content Management The ability to centrally store or manage content shared on the displays.

Streaming/Broadcast The ability broadcast live content from a wide range of sources, such as Microsoft Teams, Zoom, and YouTube Live, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Zoom Rooms Reviews

Daniel O.

A Smart Step Forward in Hybrid Collaboration

Likeliness to Recommend

Pros

Chioma J.

A Game-Changer for Collaborative Presentations

Likeliness to Recommend

Pros

Khalid A.

Zoom into Office from home

Likeliness to Recommend

Pros

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Feature Ratings

Security & Compliance

Cloud-Based

Reporting Analytics

Mobile Access

Centralized Display Management

Multi-Property Support

Access Permissions Management

Device Management

Integration

Content Management

Streaming/Broadcast

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Customization

Vendor Support