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Adobe introduced CX Enterprise as an agentic AI platform designed to help brands create content, improve visibility in AI-driven discovery, and orchestrate personalized engagement.
We keep hearing that enterprise AI spending is up in many organizations, and the results are not remarkable. On April 9, 2026, ServiceNow announced it will no longer sell AI as an add-on, instead restructuring its commercial model to focus on AI and launching new features that let AI agents make organizational decisions without frequent human oversight.
Every ERP vendor is now promising AI. The real question for a CIO is not whether the ERP has AI features, because they all do, but whether those features lock you into that vendor’s AI platform or let you use tools your organization already has. At SuiteConnect London in March 2026, NetSuite gave a clear answer to that question. This brief explains what they announced, what it means practically, and what to press on before you sign.
Big change is at hand for CPQ vendors Conga and PROS, as the former acquired the latter in early 2026. Catering to different markets, the two products will remain distinct within the Conga Advantage platform. Conga intends to provide robust functionality across the commerce chain by rounding out existing CLM, CPQ, and document generation capabilities with strong pricing technology and new AI capabilities.
Rajesh Ganeshan didn’t walk on stage at the recent ZohoDay (February 2026) to announce a new product or declare a category shift. He spent the time doing something more unusual in enterprise software: explaining why ManageEngine exists the way it does, and why that history suddenly matters again.
In a world where understanding of the power of AI is still confusing, ServiceNow has excellent messaging on what AI can actually achieve in an enterprise. Through TV ads and ads in the Wall Street Journal, the messaging has been clear: AI can assist and improve efficiency. With their recent announcement (February 2026) of two major launches – Autonomous Workforce and Employee Works – ServiceNow underscores the shift of AI from “answer engines” to “actually finishing the job.” With this announcement their message is clear: the era of AI experiments is over; AI operations at scale have begun. And ServiceNow wants to be the control tower that runs all of it.
The Cisco AI Summit (Feb. 2026) addressed the accelerating maturity of AI adoption inside enterprises. Leaders across infrastructure, security, design, systems, and geopolitics emphasized that organizations are now moving from exploratory experimentation to a period requiring architectural reinvention, measurable outcomes, and new forms of workforce enablement.
OfficeSpace Software is repositioning itself as an AI operating system for the built world, backed not by generic LLM wrappers but by domain‑specific models through their acquisition of Dojo. These models automate high‑value workflows such as restacks, occupancy forecasting, adjacency optimization, and asset planning – the tasks that currently live in spreadsheets and company knowledge. The claim is ambitious, but the underlying technical foundation is materially stronger than what most workplace vendors are offering. The real story is whether this can break through a category long resistant to modernization.
ServiceNow exceeds guidance as enterprise AI adoption accelerates growth, margin, and cash flow. Now Assist ACV tops $600M and heads toward a $1B run rate while customers commit at scale.
Datamotive is a workload mobility and disaster recovery platform designed to help enterprises move virtual machines, applications, and their associated data across clouds and on‑prem environments without extensive refactoring. The platform currently supports environments such as AWS, Azure, Nutanix, and VMware. The company stated that its approach allows migration between heterogeneous cloud and hypervisor platforms by replicating full virtual instances at the block level, aiming to reduce the need for format conversions.
CLDigital’s Business Continuity Management (BCM) software – CLDigital 360 (also known as CL360) – is among the leaders in this market (see our BCM Software Reviews category). Their BCM solution is part of their overall GRC suite built on a low-code/no-code platform which simplifies customization, and they have added AI functionality to further streamline BCM and GRC work.
ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.
During a recent briefing (October 2025) Red Hat and Cisco introduced a jointly developed, enterprise-grade AI platform that enables organizations to run generative and agentic AI securely across hybrid environments – on-prem, cloud, and edge – using open-source models and hardware-agnostic infrastructure.
When vendors address investors through securities analyst meetings, they generally provide market insights and pragmatic guidance on their place in the market. HPE’s annual securities analyst meeting on October 15, 2025, was no exception as it addressed the securities market for the first time since closing the Juniper Networks acquisition in July 2025.
Zoho Corporation has announced a strategic partnership with NVIDIA to leverage the NVIDIA AI accelerated computing platform, including NVIDIA NeMo, for the development and deployment of advanced AI models within Zoho's SaaS applications. This collaboration aims to enhance AI capabilities for Zoho's extensive customer base of over 700,000 businesses worldwide.
In a session titled “Resolving IT Crises Instantly – Transforming IT Efficiency and Business Continuity” Oren Rosen of eProc Solutions shared insights on resolving IT crises instantly at Info-Tech LIVE 2024.
Eracent is a privately held IT asset management (ITAM), software asset management (SAM) and cybersecurity solution provider founded in 2000. Their roots trace back to AT&T, Bell Labs, and Lucent’s pre-Y2K initiatives (around 1997-2000), where a core focus was placed on IT asset discovery and protection. Eracent emphasizes their experience with extensive asset discovery during a period with significantly different internet and network connectivity compared to today and have consistently focused on ITAM and SAM solutions throughout their existence. This note features Eracent’s extension into open-source software risk mitigation though software bill of materials (SBOM) management.
In this tech note I take a closer look at Devolutions, a partial stack Privileged Access Management (PAM) vendor, exploring its history, market positioning, core features, and differentiating factors. Through insights gleaned from a vendor briefing and demo, I explore Devolutions’ evolution, target audience, and its strategic approach to the PAM landscape.
Cisco consolidated its position as one of the largest software companies globally by completing the acquisition of Splunk.
This analysis examines Zscaler's cloud-based security platform, with a focus on its Zero Trust Exchange (ZTE), Zero Trust Network Access (ZTNA), and broader suite of security solutions. It explores Zscaler's approach to overcoming the limitations of traditional VPN architectures, using artificial intelligence (AI) for threat detection, and integrating various security functionalities within a unified platform. Drawing insights from analyst demo notes, vendor information, and independent research, this analysis aims to provide a comprehensive and unbiased assessment of Zscaler's value proposition for security professionals.
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