HID Global Corporation

HID Access Control

Composite Score

7.5 /10

CX Score

7.7 /10

11 Reviews Write a Review

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What is HID Access Control?

HID Global provides solutions for access control systems for secure physical access, network login, and safeguarding assets.

Company Details

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HID Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HID Access Control?

0% Negative

11% Neutral

89% Positive

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Manual Key Override

Integration With Other Security Systems

Continuous Power

Scheduled Access Times

Remote Permanent Granting Removal of Door Access

Intrusion Alarm Integration

Access Control Via Keypad Access Card or Biometrics

Remote Door on Demand Lock Unlock

Battery Backup

Audit of Entry Times by Specific Individuals

Support for Automatic Door Openers

Vendor Capability Ratings

Average 82

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Quality of Features

HID Access Control Reviews

Ritanshu k.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

"Great functionality, but lacks mobile integration

Likeliness to Recommend

8 /10

What differentiates HID Access Control from other similar products?

HID Access Control stands out from similar products due to several key differentiators: Comprehensive Solutions: HID offers a wide range of access control solutions, from traditional card-based systems to mobile access and biometric options, providing flexibility for various needs. Strong Brand Reputation: With decades of experience in the industry, HID is known for reliability and innovation, which builds trust among users. Seamless Integration: HID systems integrate easily with existing security infrastructures and various third-party systems, allowing for a unified security approach.

What is your favorite aspect of this product?

One of the standout aspects of HID Access Control is its mobile access capability. The ability for users to manage their access credentials directly from their smartphones not only enhances convenience but also aligns with modern expectations for security and ease of use. This feature allows for quick updates and real-time access management, making it an excellent choice for both administrators and users.

What do you dislike most about this product?

One common drawback of HID Access Control is its cost. The system can be on the pricier side compared to some competitors, which might be a barrier for smaller businesses or organizations with limited budgets. Additionally, some users have noted that the installation and setup process can be complex, requiring professional assistance, which can add to the overall expense

What recommendations would you give to someone considering this product?

If you're considering HID Access Control, here are some recommendations: Assess Your Needs: Evaluate your specific security requirements and determine what features are essential for your organization, such as mobile access, biometric options, or integration with other systems. Budget Considerations: Be prepared for the investment. Factor in not only the initial costs but also ongoing expenses for maintenance and support. Seek Professional Installation: Given the complexity of the system, consider hiring certified professionals for installation to ensure everything is set up correctly and efficiently.

Pros

Enables Productivity
Trustworthy
Unique Features
Respectful

Cons

Wastes Time
Under Delivered
Less Performance Enhancing

Rabi Bhushan P.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates HID Access Control from other similar products?

Good software to manage the door and user controls

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Manual inveterate

What recommendations would you give to someone considering this product?

Yes you can go for this product

Pros

Fair
Helps Innovate
Performance Enhancing
Enables Productivity

Bruno L.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates HID Access Control from other similar products?

Nothing to inform about it

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

nothing to add

What recommendations would you give to someone considering this product?

nothing to add

Pros

Respectful
Helps Innovate
Continually Improving Product
Trustworthy

HID Access Control

What is HID Access Control?

Company Details

Need Assistance?

HID Access Control Ratings

88 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love HID Access Control?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

HID Access Control Reviews

Ritanshu k.

"Great functionality, but lacks mobile integration

Likeliness to Recommend

Pros

Cons

Rabi Bhushan P.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Bruno L.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Feature Ratings

Manual Key Override

Integration With Other Security Systems

Continuous Power

Scheduled Access Times

Remote Permanent Granting Removal of Door Access

Intrusion Alarm Integration

Access Control Via Keypad Access Card or Biometrics

Remote Door on Demand Lock Unlock

Battery Backup

Audit of Entry Times by Specific Individuals

Support for Automatic Door Openers

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Quality of Features