HID Access Control Logo
HID Access Control Logo
HID Global Corporation

HID Access Control

Composite Score
7.5 /10
CX Score
7.7 /10
Category
HID Access Control
7.5 /10

What is HID Access Control?

HID Global provides solutions for access control systems for secure physical access, network login, and safeguarding assets.

Company Details


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HID Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HID Access Control?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 80

Manual Key Override

89

Integration With Other Security Systems

86

Scheduled Access Times

84

Continuous Power

84

Intrusion Alarm Integration

83

Remote Permanent Granting Removal of Door Access

81

Battery Backup

79

Audit of Entry Times by Specific Individuals

77

Access Control Via Keypad Access Card or Biometrics

75

Remote Door on Demand Lock Unlock

72

Support for Automatic Door Openers

72

Vendor Capability Ratings

Average 81

Availability and Quality of Training

90

Ease of Implementation

85

Ease of Customization

84

Breadth of Features

82

Business Value Created

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

79

Ease of IT Administration

77

Vendor Support

77

Quality of Features

75

Ease of Data Integration

72

HID Access Control Reviews

Ritanshu k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

"Great functionality, but lacks mobile integration

Likeliness to Recommend

8 /10

What differentiates HID Access Control from other similar products?

HID Access Control stands out from similar products due to several key differentiators: Comprehensive Solutions: HID offers a wide range of access control solutions, from traditional card-based systems to mobile access and biometric options, providing flexibility for various needs. Strong Brand Reputation: With decades of experience in the industry, HID is known for reliability and innovation, which builds trust among users. Seamless Integration: HID systems integrate easily with existing security infrastructures and various third-party systems, allowing for a unified security approach.

What is your favorite aspect of this product?

One of the standout aspects of HID Access Control is its mobile access capability. The ability for users to manage their access credentials directly from their smartphones not only enhances convenience but also aligns with modern expectations for security and ease of use. This feature allows for quick updates and real-time access management, making it an excellent choice for both administrators and users.

What do you dislike most about this product?

One common drawback of HID Access Control is its cost. The system can be on the pricier side compared to some competitors, which might be a barrier for smaller businesses or organizations with limited budgets. Additionally, some users have noted that the installation and setup process can be complex, requiring professional assistance, which can add to the overall expense

What recommendations would you give to someone considering this product?

If you're considering HID Access Control, here are some recommendations: Assess Your Needs: Evaluate your specific security requirements and determine what features are essential for your organization, such as mobile access, biometric options, or integration with other systems. Budget Considerations: Be prepared for the investment. Factor in not only the initial costs but also ongoing expenses for maintenance and support. Seek Professional Installation: Given the complexity of the system, consider hiring certified professionals for installation to ensure everything is set up correctly and efficiently.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Respectful

Cons

  • Wastes Time
  • Under Delivered
  • Less Performance Enhancing

Rabi Bhushan P.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates HID Access Control from other similar products?

Good software to manage the door and user controls

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Manual inveterate

What recommendations would you give to someone considering this product?

Yes you can go for this product

Pros

  • Fair
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

MD. AAMIR K.

  • Role: Finance
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Good software

Likeliness to Recommend

10 /10

What differentiates HID Access Control from other similar products?

HID Access Control stands out due to its combination of advanced technology, personalization, and versatility. It utilizes secure HID Prox cards with unique digital identifiers and encryption (like iClass Seos), making duplication difficult. Additionally, it offers personalization with full-color images on FARGO card printers, aiding in visual identity verification, and flexible access control settings tailored to individual needs.

What is your favorite aspect of this product?

Functionality

What do you dislike most about this product?

Nothing else

What recommendations would you give to someone considering this product?

Best product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Inspires Innovation